Terms of service

Distributor: fabricca Co., Ltd. patchouli
Director: Yuko Takeda
Location: 107-0062, Minami Aoyama, Minato Ward, Tokyo, 4-17-33-2F, Japan
Phone number: 05036289191
Email address: info@fabricca.jp


Payment method :credit card payment
We accept Shopify Pay, Amazon Pay, G Pay, Shop Pay, Apple Pay.
(Please use American express, VISA, and Master only for Shopify Pay, and Amazon Pay for JCB.)


Returns, Defective Items, and Cancellation: In the unlikely event that there is a defective item, we will check the stock status of our store and exchange it for a new or equivalent item.
Please contact us by e-mail or phone within 3 days after the product arrives.
Please note that we may not be able to accept requests for returns or exchanges after that time.

Only size exchanges will be accepted at the round-trip shipping fee.
Please contact us within 3 days after arrival.
*Please check the contents after the product arrives.


International shipping

*Please check the lead time on the product page.
In addition, we cannot accept the designation of the desired delivery date.

*Customers who wish to ship overseas are not eligible for the free shipping campaign.

*The following areas are prohibited from importing precious metals and cannot be used.

Vietnam,Netherlands,Mainland,China,Russia,Australia,Singapore,Philippines,Italy,india,Austria,Canada,Switzerland,Sweden,Spain,


Courier:Post service Air parcel
will be sent with insurance depending on the purchase amount.

When using e-packet, the maximum compensation amount is 6,000 yen.


◆HongKong
post service : Air Parcel e-packet ¥1,000 6-7days
post service : Air Parcel ¥2,500 6-7days


◆Taiwan, Korea, Thailand
post service : Air Parcel e-packet ¥1,000 6-7days
post service : Air Parcel ¥2,200 6-7days


◆Indonesia, Macao
post service : Air Parcel e-packet ¥1,000 8days
post service : Air Parcel ¥2,500 8days


◆Norway
post service : Air Parcel e-packet ¥1,000 10-20days
post service : Air Parcel ¥3,800 10-20days
(No compensation)
Fedex:¥8,000 3-5days


◆France
post service : Air Parcel e-packet ¥1,000 8days
post service : Air Parcel ¥3,800 8days


◆Belgium,England
post service : Air Parcel e-packet ¥1,000 6-7days
post service : Air Parcel ¥3,800 6-7days


◆Denmark
post service : Air Parcel e-packet ¥1,000 4days
post service : Air Parcel ¥3,800 4days


◆Germany
post service : Air Parcel e-packet ¥1,000 5days
post service : Air Parcel ¥3,800 5days


◆America
post service : Air Parcel ¥4,200 5-8days