Legal notice

Distributor: fabricca Co., Ltd. patchouli
Director: Yuko Takeda
Location: 107-0062, 2-7-1-4F,Minami Aoyama, Minato-ku, Tokyo, Japan
Phone number: 05036289191
Email address: info@fabricca.jp

Payment method :credit card payment
We accept Shopify Pay, Amazon Pay, G Pay, Shop Pay, Apple Pay.
(Please use American express, VISA, and Master only for Shopify Pay, and Amazon Pay for JCB.)

Returns, Defective Items, and Cancellation: In the unlikely event that there is a defective item, we will check the stock status of our store and exchange it for a new or equivalent item.
Please contact us by e-mail or phone within 3 days after the product arrives.
Please note that we may not be able to accept requests for returns or exchanges after that time.

Only size exchanges will be accepted at the round-trip shipping fee.
Please contact us within 3 days after arrival.
*Please check the contents after the product arrives.

International Shipping

Shipping to the US is currently suspended.

*Please check the lead time on the product page.
In addition, we cannot accept the designation of the desired delivery date.

*Customers who wish to ship overseas are not eligible for the free shipping campaign.

*The following areas are prohibited from importing precious metals and cannot be used.Vietnam,Netherlands,Mainland,China,Russia,Australia,Singapore,Philippines,Italy,india,Austria,Canada,Switzerland,Sweden,Spain,

Post service Air parcel will be sent with insurance depending on the purchase amount.

For inquiries, please contact us using the tool below.

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◆HongKong,Thailand,Malaysia
post service : Air Parcel JPY2,900 6days

◆Singapore
post service : Air Parcel JPY3,000 6days

◆Taiwan, Korea
post service : Air Parcel 2,450JPY 6days

◆Indonesia
post service : Air Parcel 2,900JPY 12days

◆Macao
post service : Air Parcel 2,900JPY arrival time unknown

◆Philippines
post service : Air Parcel 2,900JPY 15days

◆America
post service : Air Parcel 4,600JPY 14days

◆Mexico
post service : Air Parcel 4,250JPY 14days

◆Norway
post service : Air Parcel 4,250JPY arrival time unknown (No compensation)
Fedex：8,000JPY 3-5days

◆France,Finland
post service : Air Parcel 4,250JPY 9days

◆Germany,England
post service : Air Parcel 4,250JPY 6-7days

◆Denmark,Belgium
post service : Air Parcel 4,250JPY 10-11days

The delivery may be delayed for certain reasons.

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