International shipping guide
Shipping to the US is currently suspended. We plan to resume shipping to the United States in 2027.
*Please check the lead time on the product page. We cannot accept the designation of a desired delivery date.
*All international parcels are sent fully insured. We cover the insurance premium, and shipping costs are payable by the customer.
*Delivery may be delayed for reasons beyond our control.
① Countries you can order online
You can complete your order directly through our online store. No prior contact is needed.
| Destination | Service | Rate | Delivery |
|---|---|---|---|
| Taiwan / Korea | Air Parcel | 2,550JPY | 4–6 business days |
| Hong Kong / Thailand / Malaysia | Air Parcel | 3,000JPY | 5–7 business days |
| Singapore | Air Parcel | 3,000JPY | 4–6 business days |
| Macao | Air Parcel | 3,000JPY | 5–10 business days |
| Indonesia | Air Parcel | 3,000JPY | 9–12 business days |
| Philippines | Air Parcel | 3,000JPY | 11–15 business days |
| England | Air Parcel | 4,350JPY | 6–9 business days |
| Australia | Air Parcel | 4,350JPY | 7–10 business days |
| Norway | Air Parcel (no compensation) | 4,350JPY | 7–12 business days |
| Norway | FedEx | 8,000JPY | 3–5 business days |
*Delivery times are estimates based on the standard number of days published by Japan Post. Weekends, public holidays and customs inspections may add further days.
② EU countries — by inquiry only
Orders to the countries below cannot be placed through our online store. Please contact us before ordering so that we can review the product details, destination, and applicable customs conditions.
> Contact us about an EU order
All parcels are sent by Air Parcel at a flat rate of 3,850JPY (up to 1kg). We cover the insurance premium ourselves, so your parcel is protected against loss or damage at no extra cost to you.
| Destination | Rate | Delivery |
|---|---|---|
| Finland | 3,850JPY | 9 days |
| France | 3,850JPY | 9 days |
| Netherlands | 3,850JPY | 11 days |
| Denmark | 3,850JPY | 11 days |
| Italy | 3,850JPY | 12 days |
| Poland | 3,850JPY | 13 days |
| Spain | 3,850JPY | 14 days * |
| Hungary | 3,850JPY | 15 days |
* Spain: customs clearance may take 2 weeks or more.
Before you order
· Customs duties and VAT may apply on arrival and are payable by the customer.
· Made-to-order items cannot be returned or refunded.
· If a parcel is returned to us because it was refused or unclaimed, shipping costs are not refundable.
③ Destinations we cannot ship to
| United States | Currently suspended — we plan to resume in 2027 |
| Vietnam, Mainland China, Russia, India, Canada, Switzerland | No insured postal service available, or import restrictions on precious metals |
| All EU member countries other than the 8 listed above | Shipping or insurance restrictions |
Contact us
Showroom
appointment only
Homes Hida 4F, 2-7-1 Minami Aoyama, Minato-ku, Tokyo
Nearest station: Aoyama-itchome, Gaien-mae
https://maps.app.goo.gl/ihVjHf7bfPgtw2dd6
